Job Description
BA CityFlyer - Cabin Crew
As a member of Cabin Crew with British Airways CityFlyer, you will be enthusiastic and passionate
about our products and services and focus on putting the customer at the heart of everything you do.
You’ll have the opportunity to develop new skills and take control of your career path and be
recognised and rewarded for your outstanding contribution.
As BA CityFlyer Cabin Crew you will have the potential to earn an average reward package of between £21,000 - £27,000 per annum. This comprises of a starting salary of £13,887 per annum, a London Weighting allowance for London City based employees, an hourly payment when you are flying, company performance bonus, commission for Inflight Retail sales and other payments. Annual leave starting at 28 days per year rising to 33 days per year.
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Every day BA London City Crew provide exceptional service to thousands of business and leisure customers flying into the niche market of London City Airport in the heart of London and beyond to Europe. BA CityFlyer is a wholly owned subsidiary of British Airways.
Your main responsibilities in this role include the following:
Duties and Responsibilities
To ensure operational safety, security and health and safety responsibilities are performed to
the highest standards and are compliant with EASA, British Airways CityFlyer requirements and
all other relevant legislationMaintain safety compliance at all times with Safety & Equipment Procedures (recency) training
Deliver world-class service excellence in line with our service standards and behaviours
To ensure compliance with all corporate policies and procedures in accordance with relevant
legislationTo act as a British Airways CityFlyer role model to crew, colleagues and customers adhering to
our uniform standardsTo build effective working relationships with colleagues and service partners to work as one
teamTo deliver the crew objectives set by the business .
Job Requirements
To be aged 18 or over at time of application
Fluent in both spoken and written English
Previous customer service experience (Desirable)
Hold a valid passport (with minimum of 12 months before expiry date)
with the unrestricted right to live and work in the UK and which allows
unrestricted global travelYou will need to be able to acquire a US Visa
To undergo a Criminal Record Check for all countries of residence for
six months or more in the previous five years and be able to provide
satisfactory references for the last five yearsAbility to obtain and retain an airside pass
Be willing and able to work shifts covering 24 hours a day, 7 days a
week, 365 days a year for your entire careerBe willing and able to spend periods of time away from home and
conduct stand-by duties in the proximity of your airport baseTo wear the British Airways uniform to the required standard with no
visible tattoos or body piercings. Tattoos or body piercings must never
be visible on the body or through uniform clothing and MUST be able
to be covered. Only tattoos that can be reasonably covered up are
permitted. Plasters and bandages must not be used