American Airlines Careers | Agent, Airport Operations - PT Job, LIR, Costa Rica

American Airlines

Job Description

Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.

Benefits and Offers

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Your main responsibilities in this role include the following:

Duties and Responsibilities

• In charge of security screening and passenger service procedures at check-in and in the gate area




• Provides assistance to passengers as requested or required




• Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures




• Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules




• Able to lift and carry bags and boxes weighing up to 70 lbs




• Ability to stand for prolonged periods of time

Job Requirements

• High school diploma




• Must have working knowledge of sabre




• Ability to work a variety of shifts, according to operational needs




• Willing to work weekends and shifts




• Excellent customer service, communication, and organizational skills




• Excellent personal grooming established by company standards




• Proactive team player




• Must have the ability to work under pressure




• Must be able to read, write, fluently speak and understand English and the native language

Job Details

Company: American Airlines

Employment Type: Part-time

Job Location: Liberia, Costa Rica

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