Job Description
Responsible for successfully delivering upon the day to day operational support needs, including but not limited to, document processing, meeting and event planning, accountable documents maintenance, and general clerical duties. Coordinate efforts with departments such as Labor, Safety, SWA U, Standards and Regulatory Compliance, People, etc to ensure collaboration and compliance. Support local Station Leadership.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Must be able to meet any physical ability requirements listed on this description.
May perform other job duties as directed by Employee's Leaders.
Provides friendly service to and maintains positive relationships with all internal and external Customers.
General clerical tasks such as filing, distribution of miscellaneous items/documents, answering phones, mail processing, etc.
Responsible for station financials including verification of monies received from Station Sales, preparation of bank deposits, reconciliation and maintenance of petties, etc.
Processes and reconcile expense reports and invoices in preparation for approval of all accounts payable.
Processes, verifies and balances Leader's purchasing card as needed. Audits and provides balancing report to Leader weekly or as needed.
Order, maintain, distribute and audit all accountable documents.
Prepare and process station level pass requests.
Maintenance of station and staff phone lists, org charts, conference room schedules, etc.
Meeting, event, and luncheon planning and support.
Provides oversight and maintenance of Employee files.
Serves as primary resource for ensuring Internal Customer Care notifications are completed.
Provides support to Station Leadership.
Disseminates correspondence and information as required through Company email and board mail.
Procurement and distribution of Station supplies.
Miscellaneous station duties such as coordination of station keys, badge distribution, parking administration, etc..
Prepares and coordinates detailed special, real time and recurring reporting for operational and non-operational procedures to evaluate status, company processes, etc..
Responsible for maintaining the integrity of confidential, proprietary, and sensitive Company and personal information. including Employee files to ensure compliance with company guidelines, support planning decisions, engage stakeholders, and deliver on department goals and requirements
Job Requirements
Demonstrates experience using Microsoft Office products - Word, PowerPoint, Outlook, and Excel proficiency required
Demonstrates the ability to deliver high quality results when contributing as an individual or member of a Team, including when under tight time constraints and/or while dealing with competing priorities
Self-motivated with the ability to work with minimal direct supervision
Demonstrates good judgement when given confidential/sensitive information
Able to assist in the definition of problems/challenges using various techniques to support realistic solutions, such as influencing strategies
Able to support assignments/projects which are owned cross-departmentally
Exhibits the ability to listen actively and attentively, take notes, and organize meeting materials
Comfortable and articulate delivering formal communication, written and verbal, to various levels of the organization including Customers, subject matter experts, and Leaders
Ability to organize and balance multiple concurrent tasks/assignments while maintaining a high degree of accuracy, attention to detail, and timely delivery
Ability to plan and support special events such as luncheons, meetings, etc.
Effectively follows Leadership direction
Required: High School Diploma or GED
Required: 1+ years of relevant work experience
Preferred: Administrative experience
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to lift 30lbs
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
OTHER QUALIFICATIONS
Job Details
Company: Southwest Airlines
Employment Type: Full-time
Job Location: Chicago, Illinois, United States
