Job Description
Air Canada is looking for Customer Experience Specialists to join our team at the Toronto Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.
Salary: $16.56/hour
Your main responsibilities in this role include the following:
Duties and Responsibilities
Conduct passenger check-in.
Prepare and issue tickets and boarding passes.
Assist pre-boarding passengers and provide information on flight schedules and routes.
Act as Ground Hosts and Hostesses.
Job Requirements
Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program
Availability to work in shifts
Previous customer service experience
Excellent communication and teamwork skills
Proven problem resolution skills and the ability to effectively multi-task
The ability to work within strict timelines in order to maintain on-time departures
Eligible to work in Canada
Pass security clearance and obtain the Transport Canada security card
Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages.
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