Job Description
Outstanding Flight Attendants are safety- and customer-centric professionals who love to be on the go, help others, and enjoy variety in their work. You should be excited at the prospect of solving problems and going the extra mile to leave our passengers with a positive experience that lasts long after their flights have landed. The idea of joining a stable, profitable company, and building a lasting career while enjoying flight privileges that are the envy of the marketplace should excite you!
Recommended: Delta's Flight Attendants, Information and Guidelines for New Candidates
Since Delta Air Lines' flights operate day and night and all year-round, Flight Attendants must work flexible hours, including nights, weekends, holidays, and extended hours when needed.
Delta's compensation package is competitive and our benefits program includes health and insurance coverage, 401(k) with a company match, a profit-sharing program, and worldwide travel privileges.
Prior to beginning work in the Flight Attendant role, new hires must successfully complete six weeks of training located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as lodging for those who do not live within 2 hours from the training facility.
Once training is complete, Flight Attendants will report to their base to join their 25,000+ colleagues in In-Flight Service. Delta Flight Attendants operate out of 14 bases across the United States including Atlanta, Boston, Cincinnati, Detroit, Fort Lauderdale/Miami, Honolulu, Los Angeles, Orlando, Minneapolis, New York, Portland, Seattle, San Francisco, and Salt Lake City.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Ensure the safety and comfort of our customers while providing extraordinary customer service, at an altitude of at least 8,000 feet
Provide assistance lifting and stowing luggage into overhead bins and soliciting assistance when needed
Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
Answer questions and assist customers when needed, particularly those with special needs
Willingness to adhere to our uniform and appearance guidelines, including tattoos and piercings restrictions
Actively seek to ensure customers are safe and comfortable when an aircraft experience delays or hits turbulence
Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
Respond to and provide clear and accurate directions (verbally or non-verbally) to customers in the event of an emergency
Make decisions to address issues keeping in line with Delta policies, procedures, and core values
Work both independently and as part of a team to accomplish work tasks
Meet timelines and handle unexpected changes in a time-sensitive and stressful environment
Practice safety-conscious behaviors in all operational processes and procedures
Job Requirements
Eligibility to work in the U.S.
Be at least 21 years of age by August 1,
Have a high school diploma or GED
Ability to speak, read, write, and understand English fluently
Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies. Must have a valid passport
with a minimum of 28 months validity remaining before first day of training. Additionally, non-US passport holders must be able to produce documents demonstrating their ability to exit and enter the United States without restriction.
Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check, including a government-required fingerprint-based criminal history record check
This is a physically demanding role that requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors)
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use of a food/beverage cart requiring 32lbs of force when pushing or pulling
Ability to retrieve and store items in the overhead bins which can be as high as 74" from the floor
Willingness to accept an assignment to any Flight Attendant base after graduation from training, as decided by the needs of the operation
Flexibility to relocate or commute (i.e. standby travel) to and from your assigned base location and able to fly both International and Domestic routes
Must be willing to change and adapt to meet the demands of the job, including dealing with scheduling changes on short-notice
Where permitted by applicable law, must have received or will receive the COVID-19 vaccine by the date of hire to be considered for a U.S.-based job
1 or more years of experience in jobs with responsibilities similar to those of a flight attendant
Completion of a degree beyond high school or GED preferred
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