American Airlines Careers | Coordinator, Flight Service Job, LAX

American Airlines

Job Description

This job is a member of the Flight Service Team, within the Customer Experience Division. ​The Coordinator, Flight Service performs a wide variety of administrative duties to support Flight Attendants and Flight Service management employees in the daily operation

Duties and Responsibilities

Your main responsibilities in this role include the following:

• ​​Responds to Flight Attendants general questions in person and by phone




• ​​Files expense reimbursement, handles mail and FEDEX




• ​​Provides Tablet support at the Crew Service Centers




• ​​Assists in the coordination of Flight Attendant parking and Crew IDs




• ​​Orders supplies and maintains the e-board in the crew rooms




• ​​Works at the Crew Service Center and has interaction with Flight Attendants throughout the shift by coordinating and resolving Flight Attendant queries




• ​​Assists the Duty Managers with all aspects of Flight Service operation




• ​​Ensures office and crew room computers and equipment are in working condition




• ​​In the absence of a Duty Manager, the Flight Service Coordinator will assume all Duty Manager administrative functions

Job Requirements

• ​​​​​​​​High School diploma or GED equivalency




• ​​2 years experience with PC, Sabre, DECS, and RES


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• ​​Independent judgement and decision making skills




• ​​Knowledge of working with contract labor groups




• ​​Ability to work all shifts, holidays and overtime as required




• ​​Requires rotation of shift and days off




• ​​Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable





Preferred Qualifications




• ​​​​Current or previous Flight Service, Crew Schedule experience

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: Los Angeles, CA, USA

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