Job Description
Jetconnect International Long Haul flight attendants fly routes across the Qantas network from Australia to destinations including Los Angeles, Singapore, Hong Kong and Johannesburg on most wide bodied aircraft types. Our Jetconnect Cabin Crew are renowned as natural, genuine and engaging people who compliment the Qantas world-class premium brand.
Representing Qantas brings great opportunity for everyone who joins this dynamic team environment. Meeting new people is a daily occurrence and travelling to unique destinations presents an exciting way of life.
As excellence in customer service and safety is integral to our success, our Flight Attendants are intuitive, caring, energetic and responsible professionals -who always make every moment with our customers count.
As the wellbeing of our customers is paramount, our Flight Attendants are highly trained in service and aircraft safety and can confidently deal with a variety of emergency situations.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Understand the needs and comfort our customers who travel with us - whether regular flyers or customers who've never flown before
Easily build rapport and trust in a team and positively contribute to the team's performance
Adapt to any situation that may present itself in a sensible, warm and safe way
Appreciate cultural diversity and sensitivity towards customers who may need extra help, such as children travelling alone, nervous flyers or people who may not have English as their first language
Understand the importance of hygiene standards inflight so all areas of the cabin are clean and fresh for our customers
Successfully complete training and maintain competency in aircraft procedures and first aid
Take a caring approach when offering our customers food, beverages and any other assistance they may need onboard
Job Requirements
Minimum 18 years of age
Height between 163 - 183cm
New Zealand or Australian permanent residency and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity
Current Senior First Aid Certificate with a validity of 12 months at time of application
Responsible Service of Alcohol ' Statement of Attainment', which you would need to have by the end of the recruitment process
Strong Commitment to customer service and recent experience in a face to face role
Demonstrated empathy in service with people from a variety of cultures and countries
An excellent level of health and fitness, for example being able to swim 50m fully clothed
A willingness to relocate as required to any location
Experience in food in beverage service is an advantage, as is the ability to speak additional languages
