American Airlines Careers | HR Administrator Job, London, UK

American Airlines

Job Description

This job is a member of the International People Team within the Asia, Europe, and UK Division. This position is an integral part of International Team Member Services and reports directly to the Supervisor; primarily providing administrative support to the UK/EU based People Team.


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Your main responsibilities in this role include the following:

Duties and Responsibilities

• People Administration




• To respond to enquiries through the shared ITMS inbox in a timely manner and maintain the inbox




• To support with recruitment, training, compensation and benefits, ad hoc statistical analysis, and administration




• To issue contracts of employment and offer letters and other administrative duties as required e.g. reference requests, general correspondence




• Sending out International People initiatives, communications, newsletters, or updates




• Action Employee Data Management (EDM) in SuccessFactors (HR system) and following up with paperwork where applicable




• Regularly reviewing Data Stewardship Platform (DSP – internal audits) and making updates when necessary




• Requesting visitor pass requests and parking for UK Waterside (WTS) office




• To maintain personnel files electronically





• Recruitment





• To support International People team and managers on recruitment strategies and procedures to local hiring managers for both internal and external recruitment, such as:




• To post internal job vacancies, prepare external job postings using SuccessFactors, liaise with recruitment agencies and ensure job descriptions are in the right format and language as appropriate




• To support People Managers and People Business Partner team on selection process




• To provide guidance and advice to Managers on next steps for team members who are on probation




• To communicate with applicants regarding work permits and support Expat relocations





• Training




• To organise and assist with coordinating local training




• To update local training material and conduct local training/info sessions for team members in region




• Policy




• To provide information and advice on interpretation of company policies in line with local legislation including attendance





• Employee Relations




• To support first level time keeping and sickness absence meetings




• Support People Business Partner team and Managers to proactively managing team members on long term sick




• To make referrals and be the main contact point for Income Protection provider for long term sick team members




• To support the People Business Partner team and Managers with arranging occupational health appointments





• Reports /statistics




• To collate and summarise People reports




• To produce reports using Employee Central (HR System)




• To produce reports on a monthly basis to pension provider on auto-enrolment




• To provide monthly payment report to Payroll for PHI (Private Health Insurance) claimants




• To handle payroll queries





• Other Responsibilities




• Budget




• To assist in budget process including maintaining files and departmental spending, explains variances in spending to Finance in head office and coding invoices





• To act as liaison between local pension provider and the Administrator




• To run monthly pension communications.




• To liaise with life assurance broker regarding renewal of policy, death in service etc.




• To liaise with private medical insurance provider on the day to day admin




• To work flexibly as part of International Team Member Services covering absence and supporting various initiatives




• To keep abreast with internal People policies, procedures, and processes




• To do all referencing for Waterside team members and liaise with BA security to assign building IDs and car park passes to team members




• To be willing to attend meetings when requested and travel to other locations when necessary




• To support health and safety initiatives and related activities




• To assist with ad-hoc projects as required including but not limited to International Initiatives - Be Pink, Diversity Day and International Development Program




• Supporting Global Mobility with letters and general administration




• To lead on archiving project




• To present the local orientation on a monthly basis to new hires in the UK

Job Requirements

• Ability to travel internationally where required




• Flexibility for both office based and hybrid working




• Excellent PC skills including Word, Excel, PowerPoint, and Email




• Proven administrative skills and strong organisational skills




• Good communication skills and ability to communicate effectively with all levels




• Self-motivated, customer focused, flexible, and able to adapt to a changing environment




• Ability to track spending and preparation of budget in conjunction with the Supervisor and People Business Partner team




• Ability to work on multiple projects simultaneously




• Ability to prioritize




• Attention to detail and high level of accuracy




• Ability to be deadline driven and work under pressure




• Ability to deal with sensitive information and act in a professional manner at all times




• High degree of personal integrity with a commitment to confidentiality




• Strong team player willing to work flexibly within the team





Desirable Qualifications




• CIPD qualified or working towards a HR qualification




• Worked in a HR/People department previously




• EU languages




• General UK employment legislation knowledge




• Good understanding of company policies/procedures/AA team member programs




• Experience in using HR Systems

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: London, United kingdom

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