Job Description
Provide Administrative Support to the Vice-President, Loyalty & Product. The ideal candidate will be a team player with meticulous work standards, possess basic project management skills, be able to multitask and have exemplary interpersonal skills.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Provide overall administrative guidance and support.
Maintain efficient flow of procedures/processes.
Direct handling of confidential matters, i.e. correspondence, telephone queries, etc.
Manage all correspondence, internal and external, respond as required and as appropriate.
Coordinate meetings both locally and at remote locations, i.e. book conference rooms, meeting notices, hotels and flight, etc.
Prepare, coordinate and distribute meeting material, e.g., agenda, reports, etc.
Conduct daily calendar management (Outlook) and proactively adjust schedule based on priorities.
Prepare PowerPoint presentations, spreadsheets, graphs, reports as required.
Create/maintain contact lists and spreadsheets.
Complete expense reports
Manage vacation, attendance for group as required.
Monitor and provide updates on departmental budget.
Maintain accurate records & filing of records.
Provide assistance with special projects as required.
Proactively follow up with team members to ensure that all deliverables are achieved in real time.
Other duties as assigned.
Job Requirements
Minimum of a high-school diploma or equivalent with 5+ years’ experience in providing administrative support in an upper-management capacity.
Sound knowledge and proficiency of computer skills, including Word, Excel and Power Point.
Excellent organizational skills: planning, priority setting and managing through systems.
Excellent communication skills.
Strong interpersonal skills: problem solving, customer focused, approachability.
A very high degree of diplomacy, discretion, professional maturity and judgement.
Ability to multi-task never sacrificing quality.
Proven customer orientation and ability to work with various client levels
Ability to work well and maintain composure under pressure, meet deadlines and work with minimum supervision.
Familiarity with the airline industry, an asset.
Graphic Design experience, an asset.
Flexibility and willingness to work extended hours, on occasion.
Some limited travel may be required.
Flexible working arrangement available.