The Coca-Cola Company is a large beverages company which does not require any introduction to anyone. The company is incorporated in Delaware and headquartered in Atlanta, Georgia. They have a good market share in the US in beverages segment. In last several decades, they are ruling the market with their popular drinks. It is very difficult for any new player to beat them in their own market. Are you an existing customer? Looking for ways to file a complaint with the Coca-cola? If yes, please read ahead!
1. Send your complaint letter to the company's headquarters
It is one of the best ways to get in touch with company's highest level officials and executives. Please prepare a small and brief letter explaining your complaint to the company's headquarters. Please do not create a long letter with baseless information. If possible, please add related proof, docs, photographs, or anything. After preparing an envelope with your letter, please send your letter to Coca-cola’s headquarters located in Atlanta.
2. Call directly and discuss with company's headquarters staff
Do you have any complaint regarding Coca-cola beverages or food items? Please get in touch with them by calling 1.800.GET.COKE (800.438.2653). Please do not expect highest level executives on the phone. Please describe your concern with proper information. They are more than happy to assist in you.
3. Check Company's Verified Social Media Profiles
It is one of the least effective ways to get in touch with any large company. The Coca-cola beverages company is available on various social media platforms and websites. Please send your issue or concern to their account through personal message. However, we strongly suggest you to either use email, phone or through the mail.
4. Send an email or talk on toll-free number
Are you unhappy customer of Coca-cola? If yes, please send your concern to the relevant department through an email. As a matter of concern, please use customer relations email which is here consumer.relations@coca-cola.com. Please do not send a long letter on this email. Please try to make your case as simple as possible. This is our personal suggestion. For further urgent matter, please dial company’s toll free number which is mentioned in above mentioned website.
5. At the last, send your concern to CEO
Are you still unhappy and not satisfied with company’s customer support? If yes, please get in touch with Coca-Cola Company’s CEO through the mail, email, or on telephone. It is very difficult to talk with CEO on telephone except you are a prominent person or top-level reporter. Please use email address to send your concern to him, here is the email address jquincey@coca-cola.com
Please wait for at least 1 week to get proper response from the CEO or his team. So, best of luck with your concern, and do not forget to share this article among your friends!
